Wow – what a week!
We’ve had our busiest week ever since we opened on Monday! Saturday was non stop, back to back appointments. Our customers seem to like the appointment system…it gives a more relaxed visit, with time to chat, to understand exactly what campervan life and campervans are al about, and even have a test drive by yourselves. With the orders coming in, we’ve had to increase our delivery time, so new orders will be delivered in August…..but we have a nice selection of stock campers to suit most budgets from £20k to £50k
Our customers are telling us that they want to go away this year, self contained, with no need to use restaurants and cafes, or hotels……and they probably wont be flying for a couple of years!
If you’d like to discuss ideas on places to camp feel free to call for a chat.
We have prepared all our stock for sanitised viewings and test drives.
After the first week of opening, our Covid 19 changes are working well …………..
Our welcome.…. we’ll dispense with the usual handshake and double up on the smile!
Appointments and organisation…….we are adopting an appointment system to ensure that we minimise the number of customers on site at any one time….please ring or use the facebook tool in advance…you’ll get personal service too!
Camper Hygiene…….after each customer views our vehicles each vehicle will be sanitised and doors sealed ready for the next customer. Seats, will be covered and latex gloves provided for test drives.
Personal Hygiene……we have electronic hand gel dispenser which we ask all customers to use on arrival and departure.
Latex Gloves.…..we are using latex gloves and will ask customers to do the same….we’ll provide the gloves
Office Hygiene.….After each customer visit we are cleaning the hard surfaces with IPA and Dettox.
Office Layout…..Our office allows us to position seating to maintain the recommended 2m distance
Refreshments…..Our teas and coffees as always are served in environmentally friendly paper cups….but we will be asking you to handle them…..and they are of course optional!
Remote viewing….For those customers that prefer not to visit , we will be continuing to are offer our ‘Video Meetings’….using Skype, Wattsapp, Facetime etc…
We always welcome ideas on how we might improve on these measures. We believe they will offer the safest of retail environments available whilst maintaining a friendly and rewarding experience.